Privacy Policy

Effective Date: 1/1/2023

At Smoke & Donuts LLC ("we", "us", or "our"), located at 601 N. Primrose Drive, Orlando, FL 32803, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and share your personal data when you visit our website or interact with our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you:

  • Personal Data: When you make a reservation, contact us, or sign up for our newsletter, we may collect your name, email address, phone number, and shipping address.
  • Payment Information: We collect payment information through Stripe for processing transactions.
  • Analytics Data: We use cookies to collect information on your usage of our website, including your IP address, browser type, device information, and pages visited.
  • Other Information: You may also provide us with additional information through reservation forms, event sign-ups, or customer communications.

2. How We Collect Information

  • Forms: Information is collected through forms on our website, such as for reservations, contact inquiries, or newsletter sign-ups.
  • Cookies: We use cookies to track website usage and enhance your browsing experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To improve our services and website functionality.
  • To process transactions and manage reservations or event bookings.
  • For marketing and promotional purposes, such as sending you updates or targeted offers.
  • For communication purposes, such as responding to your inquiries or providing customer support.

4. Sharing Your Data

We may share your information with trusted third-party service providers to help us operate our business, such as:

  • Stripe: For payment processing and secure transactions.
  • Spothopper: For marketing and customer data collection.

We ensure that these third-party service providers adhere to strict privacy and security practices.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. The retention periods for Stripe and Spothopper are determined by their respective privacy policies.

6. Data Protection

We take reasonable precautions to protect your personal data. We restrict access to this data and ensure that only authorized personnel have access. Our website uses SSL encryption to protect data transmitted online.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request to delete or modify your personal data.
  • Request a copy of your personal data.

To exercise any of these rights, please contact us at info@smokeanddonuts.com.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data.

9. Updates to This Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about our privacy policy or data practices, please contact us at:

Smoke & Donuts LLC
601 N. Primrose Drive, Orlando, FL 32803
Email: info@smokeanddonuts.com